Canada Silver Hotel Group Jobs With Visa Sponsorship 2023
Ready to start an exciting career in the heart of Canada’s Greater Toronto Area? Silver Hotel Group is looking for a dedicated and customer-oriented individual to become a Guest Services Supervisor. It’s not just a job; it’s a chance to shape the experience of every guest who enters Silver Hotel Group’s exceptional hotel.
As a Guest Services Supervisor, you play a vital role in crafting that crucial first impression and ensuring Silver Hotel Group guests have an unforgettable stay. Visa sponsorship is available.
About This Company
Silver Hotel Group (SHG) is a Canadian company that manages and invests in hotels in Canada and the U.S. They have a diverse portfolio, from well-known brand hotels to unique boutique ones. SHG values teamwork, accountability, leadership, and more. With over 600 team members, they believe that “You Matter.” If you’re passionate and ready to be a part of their culture, they’re looking for new team members to join their growing family.
About Novotel Toronto Centre
Experience the charm of Old Town Toronto with Silver Hotel Group at the newly renovated Novotel Toronto Centre. Silver Hotel Group European-inspired hotel that offers exceptional services and is conveniently located near Toronto’s major attractions, theaters, and dining options. Whether you’re exploring the city or relaxing in Silver Hotel Group contemporary rooms, Novotel is your home away from home. Join their team to be a part of this 4-star comfort in the heart of St. Lawrence Neighborhood.
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Company Offers
- Join a team of passionate individuals who bring fun to work every day.
- Become part of the respected Silver Hotel Group, where respect, appreciation, and enjoyment are core values.
- Dive into the fast-paced world of hospitality, meeting people from all around the globe.
- Receive perks like Education Reimbursement, RRSP Matching, Wellness Credits, and more for you and your family. Enjoy leadership development, team-building events, and hotel stay discounts.
Key Responsibilities
In your role as a Guest Services Supervisor, you’ll be a vital part of Their Guest Services team, reporting to the Guest Services Manager or their designated representative. Your main duties will include:
- Manage Guest Services in the absence of the Manager.
- Lead by example in upholding service standards.
- Supervise guest registration and check-out, including payment processing.
- Provide training on systems, security, and service standards.
- Foster teamwork and quality service through communication.
- Ensure accurate room status and communication.
- Resolve guest issues efficiently and courteously.
- Assist with scheduling, coaching, and performance management.
- Uphold health and safety rules, and reporting issues.
- Act as a safety leader and participate in fire safety.
- Perform various assigned duties as needed during peak periods.
What Silver Hotel Group Are Looking For…
Silver Hotel Group is in search of a candidate with specific qualifications:
- Act as the Guest Services Manager in their absence.
- Prior supervisory experience in customer-facing or hospitality roles is preferred.
- Strong interpersonal skills for interacting with guests, visitors, vendors, and team members.
- Thrives in a fast-paced, high-pressure environment while remaining composed.
- Proven ability to work collaboratively across divisions and departments.
- Proficient in property operating systems (e.g., Opera, Maestro) and MS Office.
- Willing to work flexible shifts, including days, evenings, overnights, weekends, and holidays as needed.
How to Apply?
Are you looking for an exciting opportunity in the hospitality industry? Silver Hotel Group is inviting you to be part of their dynamic team. They even offer visa sponsorship for eligible candidates. Join Silver Hotel Group now and become a valuable member of this exceptional team in one of Canada’s most diverse and vibrant regions! Apply today and make a difference!