Riyadh Saudi Arabia – June 23 2025
In a significant move aimed at tightening oversight of the pilgrimage sector Saudi Arabian authorities have revoked the licenses of seven Umrah service companies citing multiple violations of regulations The announcement was made by the Ministry of Hajj and Umrah which continues its efforts to ensure quality services for pilgrims and maintain the integrity of religious tourism in the Kingdom .
Reasons Behind the Revocation
The Ministry stated that the companies were found to be in breach of several regulatory guidelines that govern the organization and facilitation of Umrah pilgrimages These violations reportedly include the failure to provide adequate services to pilgrims noncompliance with contract standards and the mismanagement of logistical arrangements such as transportation and accommodations .
Though the names of the companies have not been officially released the Ministry confirmed that all seven were operational during the current Umrah season and had received prior warnings .
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Ministry’s Statement
A spokesperson for the Ministry of Hajj and Umrah emphasized that the decision reflects the governments firm stance on protecting pilgrims’ rights and ensuring high standards in all services related to the pilgrimage .
“The sanctity of Umrah must be preserved through strict adherence to operational standards Companies that fail to uphold these responsibilities will face legal consequences including the revocation of their licenses” the statement read .
Implications for Pilgrims
The revocation has immediate implications for thousands of pilgrims who had booked services through these companies The Ministry has urged affected pilgrims to contact the official Umrah service portal or their local embassies for assistance in transferring their bookings to authorized service providers Efforts are underway to minimize disruptions and ensure that pilgrims can complete their religious rites without inconvenience .
In addition the Ministry reassured the public that alternative service providers have been mobilized to accommodate the displaced pilgrims and that every effort is being made to avoid delays or overcrowding .
Increased Monitoring and Digital Reforms
This move comes as part of a broader initiative by Saudi authorities to reform and modernize the Umrah sector With the introduction of digital platforms such as the Nusuk app the Ministry has significantly increased its ability to monitor and evaluate service providers in realtime .
Inspections and performance audits have become more frequent particularly during the highdemand pilgrimage seasons The Ministry affirmed that such enforcement measures will continue to ensure transparency fairness and accountability across the industry .
Support from the Public
Many citizens and residents expressed support for the government’s action noting that poor service during a spiritual journey is unacceptable Social media platforms showed an outpouring of gratitude toward the authorities for prioritizing the pilgrims experience and welfare .
Conclusion
As Saudi Arabia prepares for an influx of visitors during the upcoming Hajj and Umrah seasons the governments proactive measures signal a firm commitment to excellence and accountability in religious tourism The revocation of licenses serves as a stern warning to service providers reinforcing that only those who meet the highest standards will be allowed to serve pilgrims in the Kingdom .