Mother Describes “Pure Terror” as Disney World Ferry Crashes into Dock at Full Speed
A mother recounts the terrifying moments a Disney World ferry crashed into the dock on July 30 2025 throwing passengers and causing injuries No crew communication followed the impact .
Incident Overview
On July 30 2025 a ferry carrying guests from Magic Kingdom to the Transportation and Ticket Center TTC at Walt Disney World slammed into the dock at full speed violently throwing passengers forward and triggering panic onboard The Murphy class vessel struck the dock with more force than normal leading to a chaotic and terrifying scene for many guests .
A Guest’s Perspective Chaos and Fear
Deanna D a park guest traveling with her husband and two young daughters described the moments before and after the crash as “pure terror” The family had boarded the ferry in the evening under rainy and dark conditions While standing on the upper deck with her daughter Deanna recalled the vessel approaching at an unusually fast speed then slamming into the dock with full force .
“It was like being on the frickin Titanic” she said Children and adults were flung forward some hitting railings or the deck floor One pregnant woman was reportedly among those impacted
Injuries and Aftermath
Deanna suffered bruising and a rope burn while trying to shield her daughter later reporting restricted hand movement and pain in her foot She missed work due to the injuries .
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Another passenger Tami Hackett from Houston shared that their stroller flipped causing her children to hit their heads Fortunately all passengers were evaluated and cleared by emergency responders at the scene .
Passenger Conditions & Emergency Response
With no announcements or instructions from the crew passengers were left to help one another Deanna reported seeing numerous police vehicles and ambulances after docking Responders from the Central Florida Tourism Oversight District CFTOD Orange County Fire Rescue and Osceola County Fire Rescue responded promptly treating the injured and securing the scene .
Additional Witness Accounts
Frequent Disney visitor Heidi Goldsworthy called the aftermath “completely chaotic” According to her no official communication or apology was made by Disney or ferry staff Both Goldsworthy and Hackett criticized the lack of support and transparency from Disney in the moments following the crash .
Investigation Status and Official Silence
As of early August 2025 Disney and the CFTOD have not issued formal statements about the cause of the crash or changes to ferry safety protocols Investigations are ongoing to determine whether mechanical failure human error or weather conditions contributed to the incident .
Broader Context Ferry History at Disney
This isn’t the first ferry related incident at Disney In December 2022 eight guests were injured during a similar docking accident Prior events in 2010 2019 and 2024 have also been documented with injuries including head trauma and a collapsed lung .
In Summary
The July 30 ferry crash left guests shaken and injured with reports highlighting a lack of crew communication and guest support While no fatalities occurred the emotional and physical toll was evident As investigations continue many are calling on Disney to address safety concerns and improve response protocols .