Phone and Internet Across France
Paris, June 16, 2025 ,A major network problem hit SFR in France, causing mobile phones, internet, and landline services to stop working in many parts of the country. The issue began late in the morning and has affected both regular people and businesses. Many users were upset, and there is growing concern about how reliable phone networks really are in France.
When It Started and Where It Happened
The problem was first noticed around 11 in the morning. People began reporting the issue on Downdetector, a website that shows live reports of service problems. By 1 PM, more than 10,000 people had shared that they were having trouble using their phones or internet. Most of the reports came from big cities like Paris, Lyon, Marseille, and Toulouse.
Not only did the problem hit SFR users, but it also affected smaller networks that use SFR’s system. These Include La Poste Mobile, Red by SFR, and Prixtel. This shows the issue was Serious and affected a Big part of the Phone system in France.
What Services Stopped Working
Many people could not make or receive phone calls. Some couldn’t even call for help during emergencies. Text messages weren’t going through for most users. Mobile internet also stopped working, leaving people without access to emails, maps, or social media. Even landline phones, which many use at home or for work, were down if they were connected to SFR.
This caused a lot of problems. People couldn’t work from home, check their bank accounts online, or contact loved ones. In some cases, emergency services were harder to reach.
Also Read: Pakistan Closes Border Crossings with Iran Indefinitely
What SFR Said About The Problem
SFR released a short Message saying there was a Big Technical issue with their Network. They promised that their Teams were working hard to fix it. trying to be best in next time.
But they didn’t say what exactly caused the Problem or how Long it would take to fix. trying to be best in next time.
Many users felt this Response was not Enough. On Social Media, people were Upset about theL lack of clear Answers .they said, trying to be best in next time. They said SFR needed to be more Open and give better updates.
How people Reacted
A lot of people went Online to complain. Some said they were tired of having problems with SFR and wanted to Change companies. Others joked Angrily or shared Memes. But many were Seriously Worried because they couldn’t reach Emergency numbers or do their Usual work online.
The Paris Fire Brigade even sent out a special Message. They told people who couldn’t reach the Emergency number 18 to call 112 instead. That’s the European emergency number that works across the Continent.
How Far the Outage Spread
SFR said the problem was randomly spread, but it seemed to hit all of mainland France. both large cities and smaller Towns were affected. Many areas rely fully on SFR, so when the network stopped working, people had no other way to connect.
Some experts are now asking if companies like SFR are truly ready to handle big technical problems.
How Many People Were Affected
In just a few hours, over 10,000 people sent in reports about the outage. In the first two hours alone, about 1,000 people had already shared that they had no service. Most people said they had no mobile signal at all. Some couldn’t make calls, while others had no internet on their phones or computers.
What’s Being Done Now
SFR says their technical team is trying to fix the problem. But they haven’t given any clear update on when services will be back. Many customers are worried and want better communication and connect from the company. But they haven’t given any clear update on when services will be back.
Final Thoughts
The SFR network problem on June 16, 2025, caused big trouble all over France. But they haven’t given any clear update on when services will be back. Phones didn’t work, the Internet was down, and even Emergency calls were affected. SFR says their technical team is trying to fix the problem.This Event showed that French telecom networks might not be as strong or ready as people thought. Many are now asking how something this big could happen without warning. For now, customers are waiting for answers, hoping SFR can fix the issue Quickly and do more to earn back their trust.